Privacy & Cookies - Protect Collect Store

Protect Collect Store (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, place an order, or otherwise interact with us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Company Name: Protect Collect Store
Registered Address: 72 Gaskell Place, Ipswich, Suffolk. IP20EL
Email: info@protectcollectstore.com
Phone: 03333 580 900
Website: www.protectcollectstore.com

We may collect and process the following data:

• Identity Data: Name, company name, job title.
• Contact Data: Billing address, delivery address, email address, phone number.
• Financial Data: Payment details (processed securely via third-party payment providers).
• Transaction Data: Details of products you have purchased from us.
• Technical Data: IP address, browser type and version, time zone setting, operating system and platform.
• Marketing and Communications Data: Preferences in receiving marketing from us.

We collect data through:

• Direct interactions (e.g., orders, contact forms, phone calls).
• Automated technologies (e.g., cookies on our website).
• Third parties (e.g., analytics providers, payment services).

We use your personal data to:

• Process and deliver your orders.
• Manage our relationship with you.
• Improve our website and services.
• Send you relevant marketing communications (only if you’ve opted in).
• Comply with legal obligations.

We process your personal data based on:

• Contract: When necessary to perform a contract with you.
• Consent: Where you’ve given clear consent.
• Legal obligation: Where we’re required to comply with the law.
• Legitimate interests: For our business interests, where these are not overridden by your rights.

We do not sell your data. We may share your data with:

• Payment processors
• Delivery partners
• IT service providers
• Professional advisers
• Law enforcement (where legally required)

We take appropriate security measures to prevent your personal data from being lost, used, or accessed in an unauthorised way.

We retain personal data only for as long as necessary for the purposes outlined above, or as required by law.

Under the UK GDPR, you have the right to:

• Access your personal data.
• Request correction or erasure.
• Object to or restrict processing.
• Withdraw consent at any time.
• Lodge a complaint with the ICO (www.ico.org.uk).

Our website uses cookies to enhance user experience. For more details, please see our [Cookie Policy].

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

If you have any questions or concerns about this policy or how we handle your data, please contact:

Protect Collect Store
Email: info@protectcollectstore.com
Phone: 03333 580 900
Address: 72 Gaskell Place, Ipswich, Suffolk. IP20EL